Privacy Policy

Linwood Ellis ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us, including through our website, forms, SMS communications, and real estate services.

1. Information We Collect

We may collect the following types of information when you interact with our services:

• Name
• Phone number
• Email address
• Property address and details
• Appointment or inquiry details
• Any information you voluntarily submit through forms or communication channels

2. How We Use Your Information

We use your information for the following purposes:

• Respond to inquiries or requests about real estate services
• Schedule, confirm, or remind you of appointments
• Provide property valuations and market analysis
• Send transactional or informational messages
• Provide customer support
• Improve our services and communications

3. SMS & Messaging Consent

By providing your phone number and opting in, you consent to receive SMS messages from Linwood Ellis, including:

• Appointment confirmations and reminders
• Property valuation updates
• Informational messages related to your inquiry

To opt out: Reply STOP to any message at any time.
For help: Reply HELP for assistance.

Mobile Information Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors for support services (such as appointment scheduling and customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Sharing

We may share your information only with trusted service providers strictly for business operations (e.g., CRM systems, messaging platforms, scheduling tools) and only to the extent necessary to provide our services.

• We do not sell or rent your personal information
• We do not share mobile information for marketing or promotional purposes

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

Cookies & Tracking: We may use cookies and similar tracking technologies to improve your experience on our website. Cookies are small files stored on your device that help us analyze web traffic and remember your preferences. You can choose to accept or decline cookies through your browser settings. Disabling cookies may limit some functionality of our website.

6. Your Rights

You have the right to:

• Review or update your personal information
• Opt out of SMS or email communications at any time
• Request deletion of your data (subject to legal or operational requirements)
• Request information about how your data is being used

To exercise any of these rights, please contact us using the information below.

7. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

8. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: